NM
Ntombifuthi M
1 reviews | Active since Feb 2019
12 Feb 2019, 21:17
Worse service
I brought a pair of Soviet sneakers black mono on the 4th of February 2019 but I worn them twice but they busted today am every irritated because I took them back today they said they need the slip and I have those sneakers are new and all I want is to be replaced with a another pair of shoes not money so I don't know why this peoplease work.the person that helped me was simphiwe
Helpful (0)
Replies (8)0
Replies (8)NM
Ntombifuthi M's updateReviewer Update
13 Feb 2019, 05:52This incident happened at jabulani mall on the 4th
NM
Ntombifuthi M's update13 Feb 2019, 05:52
Reviewer Update
This incident happened at jabulani mall on the 4th
Webbers's replyOfficial
13 Feb 2019, 09:47Hi Ntombifuthi M,
Thank you very much for bringing this under our attention.
We at WEBBERS strive to deliver the best fashion and service to our customers. Please accept our sincere apologies for this most unfortunate experience in our store. We have taken it up with the store management. We confirm that you will be contacted by a relations officer (Mrs. Mashadi Monsenye) to address and hopefully resolve the situation.
Kindest WEBBERS regards.
Webbers Marketing Team
Webbers's reply13 Feb 2019, 09:47
Official
Hi Ntombifuthi M,
Thank you very much for bringing this under our attention.
We at WEBBERS strive to deliver the best fashion and service to our customers. Please accept our sincere apologies for this most unfortunate experience in our store. We have taken it up with the store management. We confirm that you will be contacted by a relations officer (Mrs. Mashadi Monsenye) to address and hopefully resolve the situation.
Kindest WEBBERS regards.
Webbers Marketing Team
Webbers's replyOfficial
13 Feb 2019, 15:03Hi Ntombifuthi,
She is contacting you on your email. Can you please supply us with your contact number aswell?
She is contacting you on your email. Can you please supply us with your contact number aswell?
Webbers's reply13 Feb 2019, 15:03
Official
Hi Ntombifuthi,
She is contacting you on your email. Can you please supply us with your contact number aswell?
She is contacting you on your email. Can you please supply us with your contact number aswell?
NM
Ntombifuthi M's updateReviewer Update
13 Feb 2019, 18:24081- **********
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NM
Ntombifuthi M's update13 Feb 2019, 18:24
Reviewer Update
081- **********
********** Com
Webbers's replyOfficial
14 Feb 2019, 13:26Hi Ntombifuthi M, hello peter is blocking the number. Can you please email us your cell no on ***
Webbers's reply14 Feb 2019, 13:26
Official
Hi Ntombifuthi M, hello peter is blocking the number. Can you please email us your cell no on ***
Webbers's replyOfficial
19 Feb 2019, 09:50Hi Ntombifuthi M,
We emailed you on the 14th February and responded on Hello Peter on the 14th February asking you to please send us your contact number via email to ***. We have received no email back from you. We are committed to helping you however we cannot do so if you cannot send us your phone number via email.
Please email us your contact number so that we can resolve this issue.
Kind Regards,
WEBBERS Marketing Team
We emailed you on the 14th February and responded on Hello Peter on the 14th February asking you to please send us your contact number via email to ***. We have received no email back from you. We are committed to helping you however we cannot do so if you cannot send us your phone number via email.
Please email us your contact number so that we can resolve this issue.
Kind Regards,
WEBBERS Marketing Team
Webbers's reply19 Feb 2019, 09:50
Official
Hi Ntombifuthi M,
We emailed you on the 14th February and responded on Hello Peter on the 14th February asking you to please send us your contact number via email to ***. We have received no email back from you. We are committed to helping you however we cannot do so if you cannot send us your phone number via email.
Please email us your contact number so that we can resolve this issue.
Kind Regards,
WEBBERS Marketing Team
We emailed you on the 14th February and responded on Hello Peter on the 14th February asking you to please send us your contact number via email to ***. We have received no email back from you. We are committed to helping you however we cannot do so if you cannot send us your phone number via email.
Please email us your contact number so that we can resolve this issue.
Kind Regards,
WEBBERS Marketing Team
Webbers's replyOfficial
19 Feb 2019, 16:15Hi Ntombifuthi M,
We tried to call you at 12:00 and 12:15pm today as you requested on your email. You did not answer the phone call.
We cannot help you if you do not answer our calls.
Please ensure that you answer your phone at 4:30pm as requested.
Kind Regards,
WEBBERS Marketing Team
We tried to call you at 12:00 and 12:15pm today as you requested on your email. You did not answer the phone call.
We cannot help you if you do not answer our calls.
Please ensure that you answer your phone at 4:30pm as requested.
Kind Regards,
WEBBERS Marketing Team
Webbers's reply19 Feb 2019, 16:15
Official
Hi Ntombifuthi M,
We tried to call you at 12:00 and 12:15pm today as you requested on your email. You did not answer the phone call.
We cannot help you if you do not answer our calls.
Please ensure that you answer your phone at 4:30pm as requested.
Kind Regards,
WEBBERS Marketing Team
We tried to call you at 12:00 and 12:15pm today as you requested on your email. You did not answer the phone call.
We cannot help you if you do not answer our calls.
Please ensure that you answer your phone at 4:30pm as requested.
Kind Regards,
WEBBERS Marketing Team
Webbers's replyOfficial
19 Feb 2019, 16:47Hi Ntombifuthi M,
We tried to call you at 4:30pm as requested and you did not answer the phone.
We cannot resolve this issue without your cooperation.
Kind Regards,
WEBBERS Marketing Team
We tried to call you at 4:30pm as requested and you did not answer the phone.
We cannot resolve this issue without your cooperation.
Kind Regards,
WEBBERS Marketing Team
Webbers's reply19 Feb 2019, 16:47
Official
Hi Ntombifuthi M,
We tried to call you at 4:30pm as requested and you did not answer the phone.
We cannot resolve this issue without your cooperation.
Kind Regards,
WEBBERS Marketing Team
We tried to call you at 4:30pm as requested and you did not answer the phone.
We cannot resolve this issue without your cooperation.
Kind Regards,
WEBBERS Marketing Team