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Plantina M

1 reviews | Active since Dec 2020

15 Sept 2024, 13:01

What kinda service is this

Just too bad their sizes are weird to start with as my partner wears a size 36 but both 36/38 don't fit and now I am told I can't get a refund but can get a voucher that is valid for 3months

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Replies (3)
Webbers
Webbers's reply15 Sept 2024, 13:58
Official
Hello Plantina,
Thank you very much for bringing this under our attention.

Please can you kindly confirm which store you went to by responding to this on Hello Peter or emailing ***.

We at WEBBERS strive to deliver the best fashion and service to our customers. Please accept our sincere apologies for this most unfortunate experience in our store. 
Kindest WEBBERS regardsWebbers Marketing Team
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Plantina M's update15 Sept 2024, 15:50
Reviewer Update
Well initially I went to Jabulani mall and the manager was sweet however today I went to Maponya but their service was kit even friendly. And when they told me about the voucher, their manners even got me angry because I paid for those pants that unfortunately don't fit thanks to your sizes which are not user friendly. Worse this is my first time shopping at your store but I won't ever buy or go near Webbers
Webbers
Webbers's reply15 Sept 2024, 15:55
Official
Thank you Plantina,

Our area manger will be in touch with you to resolve this issue .

Please accept our sincere apologies for this most unfortunate experience in our store. 
Kindest WEBBERS regardsWebbers Marketing Team