KR
Kedibone R

1 reviews | Active since Jun 2019

20 Jun 2019, 13:36

Rude sales assistant

The sales assistant at Webbers Chris hani crossing by the name of Mandisakhe has the worst service ever,she is rude, impatient and worst part she is stattering. When I called her manager to report her she was still talking over her manager and didn't even want to listen. She kept confusing the store policy that says refund is valid for 7 days n exchange 30 days. And she kept saying I must go she can't help me with exchange after 7 days.

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Replies (1)
Webbers
Webbers's reply20 Jun 2019, 14:10
Official
Hello  Kedibone, Thank you very much for bringing this under our attention. We at WEBBERS strive to deliver the best fashion and service to our customers. Please accept our sincere apologies for this most unfortunate experience in our store. We have taken it up with the store management. We confirm that you will be contacted by a relations officer (Mrs. Mashadi Monsenye) to address and hopefully resolve the situation. Kindest WEBBERS Regards.

Best regards,