GM
Gift M

1 reviews | Active since Feb 2014

02 Mar 2016, 09:58

Refund

Bought a shoe last week friday which i discovered that it was damaged. When i returned it saturday i found out that its no longer in stock and there was nothing else i like. I requested my money back but the manager refused as she thought i damaged the shoe on purpose. Thats no true because ive bought and returned gamments from webbers a lot of times which i found damaged and the other assistant manager didnt give me this problem.

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Replies (1)
Webbers
Webbers's reply02 Mar 2016, 10:53
Official
Hello Mad0nsela,

Thank you very much for bringing this under our attention.

We at WEBBERS strive to deliver the best fashion and service to our customers. Please accept our sincere apologies for this most unfortunate experience in our store. We have taken it up with the store management. We confirm that you will be contacted by our General Manager (Mr. France Mathye) to address and hopefully resolve the situation.

Kindest WEBBERS regards.

Alan Komar

Best regards,