LM
Lebogang M
1 reviews | Active since Aug 2019
22 Aug 2019, 18:28
Poor customer service
Webbers Ga-Rankuwa i was so angry today by the staff .I always shop in the store as i work in the complex so today i found new staff today believe me when i say the new staff don't know customer service and they are rude. When i went out the store they said they want to check my hand bag and i refused, the lady grab my handbag from my hand and she opened it her self and i was so angry.
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Webbers's replyOfficial
23 Aug 2019, 05:39Hello Lebogang, Thank you very much for bringing this under our attention. We at WEBBERS strive to deliver the best fashion and service to our customers. Please accept our sincere apologies for this most unfortunate experience in our store. We have taken it up with the store management. We confirm that you will be contacted by a relations officer, Mrs. Mashadi Monsenye, to address and hopefully resolve the situation. Warm WEBBERS Regards.
Alan Komar
Alan Komar
Webbers's reply23 Aug 2019, 05:39
Official
Hello Lebogang, Thank you very much for bringing this under our attention. We at WEBBERS strive to deliver the best fashion and service to our customers. Please accept our sincere apologies for this most unfortunate experience in our store. We have taken it up with the store management. We confirm that you will be contacted by a relations officer, Mrs. Mashadi Monsenye, to address and hopefully resolve the situation. Warm WEBBERS Regards.
Alan Komar
Alan Komar