OM
Orphan M
1 reviews | Active since Jul 2015
22 Jun 2018, 14:34
Not Loyal
Name is Orphan, I am Webbers customer, I last went to one of this retail at boulders to buy some for me, apparently when I took out my wallet I lost my Drivers licence, I phoned shop because I was far to go there and they confirmed they found it, then I phoned them again Yesterday 0n 21 June 2018 and told them I could not manage to come collect it instead I will send my brother to collect, here we are Today on 22 June 2018 My drivers can not be found, was promise they look for it and call me back. How is that? How do you lost something like that, in office where you should keep safe your customers lost and found belongings.
Helpful (0)
Replies (3)0
Replies (3)
Webbers's replyOfficial
25 Jun 2018, 08:23Hello Orphan,
Thank you very much for bringing this under our attention.
We at WEBBERS strive to deliver the best fashion and service to our customers. Please accept our sincere apologies for this most unfortunate experience in our store. We have taken it up with the store management. We confirm that you will be contacted by a relations officer (Mrs. Mashadi Monsenye) to address and hopefully resolve the situation.
Kindest WEBBERS regards.
Alan
Best regards,
Webbers's reply25 Jun 2018, 08:23
Official
Hello Orphan,
Thank you very much for bringing this under our attention.
We at WEBBERS strive to deliver the best fashion and service to our customers. Please accept our sincere apologies for this most unfortunate experience in our store. We have taken it up with the store management. We confirm that you will be contacted by a relations officer (Mrs. Mashadi Monsenye) to address and hopefully resolve the situation.
Kindest WEBBERS regards.
Alan
Best regards,
OM
Orphan M's updateReviewer Update
26 Jun 2018, 09:30Hi Mrs Mashadi
I still have not received call from store at boulders, what do you have on your side?
OM
Orphan M's update26 Jun 2018, 09:30
Reviewer Update
Hi Mrs Mashadi
I still have not received call from store at boulders, what do you have on your side?
OM
Orphan M's updateReviewer Update
09 Jul 2018, 10:41Mrs. Mashadi Monsenye, issue resolved in a professional manner. thanks Mrs Mashadi.
Regards
OM
Orphan M's update09 Jul 2018, 10:41
Reviewer Update
Mrs. Mashadi Monsenye, issue resolved in a professional manner. thanks Mrs Mashadi.
Regards