Mrs Masango ***

bad service I am a concern customer, yesterday i went to Webber's Phola Mall i was so disappointed with the service that i received *I wanted to do shopping for my Boy asked for a Trolley they did not have that i asked them that if I buy 6 item where should I put them, I was told I needed to Carry them with my own hand ,I asked my hubby to help carry the clothes He did * We then went to pay at the teller using the bank card the consultant by the name of Nelson took my card, i could not see what he was doing with my card i saw he was writing something as he was having a pen on his hand, i asked him are you allowed to have my card in your hand, and I as a client cannot see what you are doing with my card, He responded to say in their shop they are allowed, I asked him what if ***** happens in my card and you are the only person that had my card and could not see what you are doing he laughed and started shouting *Nelson needs to go to training to train how to treat customer he does not have the skills on how to deal with different customer concern Webbers customer if Nelson behaves like that Webbers will loss a lot of customer