EM
Enhle M
1 reviews | Active since Nov 2020
04 Nov 2020, 17:37
Exchange
I bought 2 boys sneakers for my son but the size was small, i went to exchange for a different size but i couldn't get assistance because i lost my purchase slip.. Webbers Shop @ MTN Taxi Rank shopping center ...im very disappointed with the treatment.... Just because i lost my slip i can't get assistance but i fully paid for these shoes.. You just lost one of your loyal customer..
Helpful (0)
Replies (2)0
Replies (2)
Webbers's replyOfficial
05 Nov 2020, 16:09Hello Enhle, Thank you very much for bringing this under our attention.
Please can you kindly send us your phone number and we will be in touch with you. We at WEBBERS strive to deliver the best fashion and service to our customers. Please accept our sincere apologies for this most unfortunate experience in our store. We have taken it up with the store management. We confirm that you will be contacted by a relations officer (Mrs. Mashadi Monsenye) to address and hopefully resolve the situation. Kindest WEBBERS regards
Please can you kindly send us your phone number and we will be in touch with you. We at WEBBERS strive to deliver the best fashion and service to our customers. Please accept our sincere apologies for this most unfortunate experience in our store. We have taken it up with the store management. We confirm that you will be contacted by a relations officer (Mrs. Mashadi Monsenye) to address and hopefully resolve the situation. Kindest WEBBERS regards
Webbers's reply05 Nov 2020, 16:09
Official
Hello Enhle, Thank you very much for bringing this under our attention.
Please can you kindly send us your phone number and we will be in touch with you. We at WEBBERS strive to deliver the best fashion and service to our customers. Please accept our sincere apologies for this most unfortunate experience in our store. We have taken it up with the store management. We confirm that you will be contacted by a relations officer (Mrs. Mashadi Monsenye) to address and hopefully resolve the situation. Kindest WEBBERS regards
Please can you kindly send us your phone number and we will be in touch with you. We at WEBBERS strive to deliver the best fashion and service to our customers. Please accept our sincere apologies for this most unfortunate experience in our store. We have taken it up with the store management. We confirm that you will be contacted by a relations officer (Mrs. Mashadi Monsenye) to address and hopefully resolve the situation. Kindest WEBBERS regards
EM
Enhle M's updateReviewer Update
07 Nov 2020, 17:25Mrs Mashadi Monsenye thank you for assisting me with the issue I had with the exchange.. the shoes was exchanged without any problem ...I'm very happy thank you so much..Webbers
Kind regards
Enhle
Kind regards
Enhle
EM
Enhle M's update07 Nov 2020, 17:25
Reviewer Update
Mrs Mashadi Monsenye thank you for assisting me with the issue I had with the exchange.. the shoes was exchanged without any problem ...I'm very happy thank you so much..Webbers
Kind regards
Enhle
Kind regards
Enhle