MM
Mmaphuti M

1 reviews | Active since May 2014

20 Nov 2015, 22:16

bad service

I was exchange merchandise ,I ask a cashier to give me copy of my receipt because the are still some items on the slip than she said no she must keep the slip so she called store manager Rachel to assist ,I explained to store manager why I need a copy of slip ,than the manager said I'm doing myself a problem in her store than she said she going to call head office to find out if she can give me a slip ,manager walked few steps than she said eish...

0
Replies (1)
Webbers
Webbers's reply23 Nov 2015, 08:41
Official
Hello mmaphutie,

Thank you very much for bringing this under our attention.

We at WEBBERS strive to deliver the best fashion and service to our customers. Please accept our sincere apologies for this most unfortunate experience in our store. We have taken it up with the store management. We confirm that you will be contacted by our General Manager (Mr. France Mathye) to address and hopefully resolve the situation.

Kindest WEBBERS regards.

Alan Komar