Bad, rude service from Webbers Jabulani mall
On the 20th July 2023 I went in as I saw there was a sale and chose a white tekkie with 2 blue stripes size 13 for my son, it was R119, when I went to the tills to pay I was told it's R200, I asked why they put a sticker of R119, all they said it's a mistake from the merchandise and I told them I am going to rate you for false advertising so you can attract customers in to buy knowing very well it's not a sale, the female staff memeber said "it's ok she doesn't care" with no apology nothing!!!! Very very disappointing with such a pathetic bad, rude and not friendly service!
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Webbers's replyOfficial
21 Jul 2023, 10:51Hello Karabo,,
Thank you very much for bringing this under our attention.
Please can you kindly send us your phone number and we will be in touch with you.
We at WEBBERS strive to deliver the best fashion and service to our customers. Please accept our sincere apologies for this most unfortunate experience in our store. We have taken it up with the store management. We confirm that you will be contacted by our Area Manager to address and hopefully resolve the situation.
Kindest WEBBERS regards
Webbers Marketing Team
Thank you very much for bringing this under our attention.
Please can you kindly send us your phone number and we will be in touch with you.
We at WEBBERS strive to deliver the best fashion and service to our customers. Please accept our sincere apologies for this most unfortunate experience in our store. We have taken it up with the store management. We confirm that you will be contacted by our Area Manager to address and hopefully resolve the situation.
Kindest WEBBERS regards
Webbers Marketing Team
Webbers's reply21 Jul 2023, 10:51
Official
Hello Karabo,,
Thank you very much for bringing this under our attention.
Please can you kindly send us your phone number and we will be in touch with you.
We at WEBBERS strive to deliver the best fashion and service to our customers. Please accept our sincere apologies for this most unfortunate experience in our store. We have taken it up with the store management. We confirm that you will be contacted by our Area Manager to address and hopefully resolve the situation.
Kindest WEBBERS regards
Webbers Marketing Team
Thank you very much for bringing this under our attention.
Please can you kindly send us your phone number and we will be in touch with you.
We at WEBBERS strive to deliver the best fashion and service to our customers. Please accept our sincere apologies for this most unfortunate experience in our store. We have taken it up with the store management. We confirm that you will be contacted by our Area Manager to address and hopefully resolve the situation.
Kindest WEBBERS regards
Webbers Marketing Team