LB
Lucille B

1 reviews | Active since Jul 2011

15 Jan 2020, 11:27

I thought I'd died I waited so long

For the past 4 years I have been a customer of Webb & Savoy Pharmacy which has been around for as long as I can remember but, I was told about 6 months ago, is in the process of being taken over. It should be closed down if their service is anything to go on. Through hellopeter.com I complimented Warren earlier last year on personal service, but since then things have just gone from bad to non-existent: medication hasn’t arrived/supplier out of stock/promise to deliver by ... the list goes on and on. And the worst of it is that they claim payment from my medical aid before delivery. What a cheek! They clearly don’t need my business and as my ‘scrips are due (did anyone remind me? Oh no … per chance I called to ask) I will be moving my business to another nearby outlet in the hopes that they know what customer service is all about. Incidentally, if there was a zero star rating I would have given it zilch/nada/nix - and while you're at it, surf the other ratings sites.

0
Replies (0)