1 reviews | Active since Dec 2014
WEVACELL non payment to VODACOM
I have an existing contract with Wevacell which is to expire within the next two months. Yesterday, 26 March 2015 2 days after my debit order had been deducted from mybank account my line was suspsended. After contacting the Vodacom call ecntre I was informed that WevaCell had failed to pay Vodacom and thus all the Weva Cell customers lines have been suspended irrespective of whether your accoount with WevaCell was up to date until such time that Vodacom receives payment from WevaCell. I tried contacting the Wevacell Customer care line on *** this morning only to receive a voice message saying there is no response to calls on this line. I am livid as I am a regular paying customer who is now paying for a service which I am not receiving and it seems Weva Cell its customer care consultants has dissappeared into thin air while Ive been inconvenienced by having to get an alternate number .
