Bad, poor, unprofessional service

On Thursday 26/03/2015 around 5pm my cellphone line got suspended for no reason. Friday morning 27/03/2015 at around 8am we tried calling Weava Cell and no answer eventually we sent them an email asking why the line is suspended. The reason we are giving by Nelia (credit manager) there is a problem with Weava and vodacom and they working on the problem and they will give us feedback as soon as possible. Hell no they never give us feedback we had to send about 11 emails and the answer we get \THERE IS A PROBLEM AND WE WILL GIVE YOU FEEDBACK". No sorry about this nothing. Tried calling them we select the call center and just the music plays. All they can do is take ur money and give no answers. Weava Cell as no customer service at all. Worst cellphone dealer ever. How can vodacom do business with them. """