account suspended for no reason

This is an inconvenience for my fianc? who is using the sim card for his business. It is now close to 24 hours that this sim card is not working.<br> <br> It is not the first time that I am having problems with Weavacell, this has happened before and you sent me a new card with a different number. I hope that this will not happen again, I WILL NOT CHANGE THE SIM CARD.<br> <br> A few weeks ago I was called by some debt collection company saying my account is in arrears and was told that it was a mistake when I made the effort to call Weavacell, and still now, I had to call you and find out that the line is suspended, no one from Weavacell bothered to let me know, you have my email address.<br> <br> Without fail, on the 25th of every month Weavacell debits an instalment from my account. I have never been in breach of the contract between myself and Weavacell and you clearly have. I AM NOT HAPPY WITH Weavacell and would prefer to terminate the contract on the grounds that you (WEAVACELL) did not honour the agreement between us.<br> <br> Please respond at your earliest convenience.<br> <br> regards<br> Matshidiso Rosy Modise<br> *** <br>