SB
Sibusiso B

1 reviews | Active since May 2025

15 May 2025, 17:56

WEALTHTEC MUST REFUND ME BACK MY MONEY

Hi . I am Sbusiso Sbonelo Bhengu I have big issue with Wealthtec Company Teboho called me on 29 of April gave me wrong idea in order for me to realese my detail .in the migle of that conversation we had and aguement about telling something different what at fist of open up a conversation was about and I told him to canceled what he done cause he **** to me he decided to drop the call.I contact WEALTHTEC they say they can't help me To refund my money they apologize the can't help me

0
Replies (2)
Wealthtec
Wealthtec's reply16 May 2025, 08:45
Official
Good day. Thank you for sharing your review with us.

As an organization, we are deeply committed to providing the highest standard of service, and we understand the importance of addressing your concerns promptly. Please rest assured that your issue is being treated with urgency, and we sincerely apologize for any inconvenience or frustration this situation has caused.

Due to high volumes, please note that responses may take between 24 to 48 working hours. If you are considering applying for a refund, kindly note that once approved, the refund process will take a minimum of 10 working days.

While Hello Peter serves as a platform for rating your experience with Finwell, please be reminded that all queries must be addressed directly with our client services team. We recommend directing your communication accordingly to ensure swift resolution.

For further assistance, please contact us via the official number listed on our website. Rest assured, you will receive a callback from our client services team at the earliest opportunity.
SB
Sibusiso B's update22 May 2025, 05:35
Reviewer Update
Thank you for your response but it seems quite for while I can't see any changes either I am being refunded or I am gonna be