THIS IS NOT ON AND I WANT MY MONEY BACK!

Today they have deducted from my account after I told them I would like to cancel the service with them since I been **** to by Thina that they will assist with my debt for a amount of R550 only for me to get charged R550 for a credit report from xds she sent me that I can get from up.experian for free she told me she will call me back after she got my Banking details and after she sent me the credit report sheet via email she said the entire process is R550 only for her to not get back to me and then I got a call from a different consultant with more cost for a assessment and then the next day I got a call from someone else to hear if I received the legal documents that has more cost to it so I cancelled everything since the thina Guya woman never got back to me then I canceled the entire process but they ended up being persistent that I have to pay for the Credit report when it was explained to me that the entire process will only cost me R550 I reached out to my lawyer explained everything to her she reached out to them they were still persistent that I have to pay the R550 for the Credit report which is something I can get free on up.experian my lawyer sent them a letter of demand and requested that a full breakdown be provided of fees being claimed a copy of a signed agreement and proof of that i was made aware of this fee they never responded to anything my lawyer requested and debited the R550 from my account today anyway so I will be taking legal action cause this is unfair and wrong so they will being hearing from my Lawyer and the National Credit Regulator and council for debt collectors