EK
Elke K
1 reviews | Active since Oct 2013
12 Sept 2025, 10:13
REFUND
I have been struggling for the pass 2 and half weeks trying to get my refund back from this company. Everyday i send messages and they dont even bother replying to my emails or whatsapp. Last week friday i send a email but still no answers. The last person i spoke to last week thursday was Lebo advising me they dont know when my refund will be paid. This is ridiculous. I just want my money.
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Replies (2)0
Replies (2)
Wealthtec's replyOfficial
12 Sept 2025, 12:18Hi there, and thanks for taking the time to share your feedback.
We’re really sorry to hear about your experience and understand how frustrating this must be. Please know your concern is being prioritised and handled with urgency.
Client service will be in touch.
We’re really sorry to hear about your experience and understand how frustrating this must be. Please know your concern is being prioritised and handled with urgency.
Client service will be in touch.
Wealthtec's reply12 Sept 2025, 12:18
Official
Hi there, and thanks for taking the time to share your feedback.
We’re really sorry to hear about your experience and understand how frustrating this must be. Please know your concern is being prioritised and handled with urgency.
Client service will be in touch.
We’re really sorry to hear about your experience and understand how frustrating this must be. Please know your concern is being prioritised and handled with urgency.
Client service will be in touch.
EK
Elke K's updateReviewer Update
12 Sept 2025, 12:20Same response on all their reviews. I want this matter resolved today. They are quick to debit the account but when its time to refund the clients its a problem
EK
Elke K's update12 Sept 2025, 12:20
Reviewer Update
Same response on all their reviews. I want this matter resolved today. They are quick to debit the account but when its time to refund the clients its a problem