SM
Solomon M
1 reviews | Active since Dec 2022
02 Jun 2025, 15:00
Mr
I'm deep in trouble after I made arrangements with Wealthtec to debit at the end of June and after I signed they took my money at the end of May now I'm in trouble than before, because the money was reserved to pay where else. I have been trying to get the money back but the they tell me the portfolio manager is working at his home. I spoke to him last week and he promised to fix the problem. Up to now he has not contacted me and the people who were supposed to get paid are calling me now then. Please that Mr must pay back so that I pay.
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Replies (3)
Wealthtec's replyOfficial
04 Jun 2025, 09:25Thank you for sharing your review with us.
As an organization, we are deeply committed to providing the highest standard of service, and we understand the importance of addressing your concerns promptly. Please rest assured that your issue is being treated with urgency, and we sincerely apologize for any inconvenience or frustration this situation has caused.
As an organization, we are deeply committed to providing the highest standard of service, and we understand the importance of addressing your concerns promptly. Please rest assured that your issue is being treated with urgency, and we sincerely apologize for any inconvenience or frustration this situation has caused.
Best regards,
Wealthtec's reply04 Jun 2025, 09:25
Official
Thank you for sharing your review with us.
As an organization, we are deeply committed to providing the highest standard of service, and we understand the importance of addressing your concerns promptly. Please rest assured that your issue is being treated with urgency, and we sincerely apologize for any inconvenience or frustration this situation has caused.
As an organization, we are deeply committed to providing the highest standard of service, and we understand the importance of addressing your concerns promptly. Please rest assured that your issue is being treated with urgency, and we sincerely apologize for any inconvenience or frustration this situation has caused.
Best regards,
SM
Solomon M's updateReviewer Update
05 Jun 2025, 07:22I don't see any urgency for the problem you caused. The person who is on the receiving end it's me. I don't know what you are going to investigate because you have my money. Why it was easy to debit my account without my permission was so easy and now that I want my money it take ages. What I want to know what day my money will be in my account, because I must tell the people who are waiting for this money. Please answer me with simple understandable words, when is the money coming back to the account. That's the only thing I want to know. No fancy enticing words.
SM
Solomon M's update05 Jun 2025, 07:22
Reviewer Update
I don't see any urgency for the problem you caused. The person who is on the receiving end it's me. I don't know what you are going to investigate because you have my money. Why it was easy to debit my account without my permission was so easy and now that I want my money it take ages. What I want to know what day my money will be in my account, because I must tell the people who are waiting for this money. Please answer me with simple understandable words, when is the money coming back to the account. That's the only thing I want to know. No fancy enticing words.
SM
Solomon M's updateReviewer Update
24 Jun 2025, 21:20They totally refused to refund my money. I asked them to send the telephone records but they can't because they know they are not telling the truth. Now the emails which they send do not open. This has occurred two times and this happened after I asked about the recordings.
SM
Solomon M's update24 Jun 2025, 21:20
Reviewer Update
They totally refused to refund my money. I asked them to send the telephone records but they can't because they know they are not telling the truth. Now the emails which they send do not open. This has occurred two times and this happened after I asked about the recordings.