Extremely poor service, no communication and unresolved creditor accounts

I am extremely disappointed with the service I have received from Wealthtec.

I signed up with Wealthtec expecting them to assist me with my accounts and take over the management of my payments. Unfortunately, my experience has been extremely frustrating.

There is very poor customer service and almost no communication. I constantly have to follow up, and I am left without proper updates regarding my accounts.

What concerns me most is that the amounts owed to the creditors that Wealthtec took over have not been properly updated or resolved. I am still receiving phone calls from some of the credit providers regarding outstanding amounts, despite paying Wealthtec to assist me with these accounts.

I have also tried contacting Wealthtec for assistance, but getting a response or proper feedback has been extremely difficult.

At this point, I no longer have confidence in the service being provided. I want to cancel my agreement with Wealthtec and I want a refund of the money I have paid, as I do not feel that I have received the service I was promised.

I expect Wealthtec to provide me with a full breakdown of the payments made on my behalf, the status of each account, confirmation of cancellation, and a clear explanation regarding my refund.

This has caused me unnecessary stress and wasted a significant amount of my time. I would appreciate an urgent resolution rather than being ignored or passed from one person to another.

Wealthtec, please resolve this matter properly and communicate with me.