1 reviews | Active since Oct 2023
Deceptive Practices and Poor Service from Wealthtec – Avoid at All Costs
I am extremely disappointed with the ********* and deceptive service I received from Wealthtec. I was misled into believing they would assist in boosting my credit score, but instead I’ve been left with two active debit mandates on my account that they refuse to cancel, even after multiple written requests.
Despite numerous emails, Wealthtec has ignored all communication, offering no assistance or explanation. When I attempted to resolve the issue telephonically, I was met with rude and unprofessional staff, with one even threatening to hand me over—a shocking and unacceptable response, especially given that I’ve been trying to resolve this matter in good faith.
I feel completely ****med. Not only has Wealthtec failed to deliver on their promises, but they continue to debit my account without proper authorization or transparency. This conduct is both ********* and exploitative.
Chilowa Ndivhuwo
Credit legal specialist
And 3 more of them who’s names I have forgotten have been avoiding me
I strongly advise others to stay away from Wealthtec. I am currently in the process of escalating this issue to the National Credit Regulator (NCR) and the Ombudsman for Banking Services (OBS) for further investigation.
We’re really sorry to hear about your experience and understand how frustrating this must be. Please know your concern is being prioritised and handled with urgency.
Client service will be in touch.
We’re really sorry to hear about your experience and understand how frustrating this must be. Please know your concern is being prioritised and handled with urgency.
Client service will be in touch.
