NS
Nomvula S

1 reviews | Active since Oct 2023

04 Aug 2025, 08:45

Deceptive Practices and Poor Service from Wealthtec – Avoid at All Costs

I am extremely disappointed with the ********* and deceptive service I received from Wealthtec. I was misled into believing they would assist in boosting my credit score, but instead I’ve been left with two active debit mandates on my account that they refuse to cancel, even after multiple written requests.

Despite numerous emails, Wealthtec has ignored all communication, offering no assistance or explanation. When I attempted to resolve the issue telephonically, I was met with rude and unprofessional staff, with one even threatening to hand me over—a shocking and unacceptable response, especially given that I’ve been trying to resolve this matter in good faith.

I feel completely ****med. Not only has Wealthtec failed to deliver on their promises, but they continue to debit my account without proper authorization or transparency. This conduct is both ********* and exploitative.

Chilowa Ndivhuwo

Credit legal specialist

And 3 more of them who’s names I have forgotten have been avoiding me

I strongly advise others to stay away from Wealthtec. I am currently in the process of escalating this issue to the National Credit Regulator (NCR) and the Ombudsman for Banking Services (OBS) for further investigation.

0
Replies (3)
Wealthtec
Wealthtec's reply04 Aug 2025, 09:29
Official
Hi there, and thanks for taking the time to share your feedback.
We’re really sorry to hear about your experience and understand how frustrating this must be. Please know your concern is being prioritised and handled with urgency.
Client service will be in touch.

NS
Nomvula S's update10 Aug 2025, 09:08
Reviewer Update
Thank to Marius for helping resolve the matter timely, continue providing great service and taking the time to unpack the problem, mostly for seamlessly handling it. You’re a great investment for Wealthtec Sir
NS
Nomvula S's update30 Oct 2025, 11:30
Reviewer Update
Turns out Marcus **** to me and claimed to have helped, my account has been trying to get debited and Wealthtec has handed me over to some company that’s harassing me now. Clearly deception is their thing! Why am I handed over and why am I getting debited for something that there’s a recording of that I said I do not want ???