AS
Antoinette S
1 reviews | Active since Jun 2024
21 May 2025, 17:12
Credit report
I spike with a consultant named Brian, was very eager to help send my credit report and tell me they can help with that. I had to pay an amount of R700+ which I paid. A month after that ask for new report he said he will send new one, never did this send an mail again and this time the mail come back stating the email address is wrong but we communicated on that email previously.
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Wealthtec's replyOfficial
22 May 2025, 12:14Good day. Thank you for sharing your review with us.
As an organization, we are deeply committed to providing the highest standard of service, and we understand the importance of addressing your concerns promptly. Please rest assured that your issue is being treated with urgency, and we sincerely apologize for any inconvenience or frustration this situation has caused.
Due to high volumes, please note that responses may take between 24 to 48 working hours. If you are considering applying for a refund, kindly note that once approved, the refund process will take a minimum of 10 working days.
While Hello Peter serves as a platform for rating your experience with Finwell, please be reminded that all queries must be addressed directly with our client services team. We recommend directing your communication accordingly to ensure swift resolution.
For further assistance, please contact us via the official number listed on our website. Rest assured, you will receive a callback from our client services team at the earliest opportunity.
As an organization, we are deeply committed to providing the highest standard of service, and we understand the importance of addressing your concerns promptly. Please rest assured that your issue is being treated with urgency, and we sincerely apologize for any inconvenience or frustration this situation has caused.
Due to high volumes, please note that responses may take between 24 to 48 working hours. If you are considering applying for a refund, kindly note that once approved, the refund process will take a minimum of 10 working days.
While Hello Peter serves as a platform for rating your experience with Finwell, please be reminded that all queries must be addressed directly with our client services team. We recommend directing your communication accordingly to ensure swift resolution.
For further assistance, please contact us via the official number listed on our website. Rest assured, you will receive a callback from our client services team at the earliest opportunity.
Wealthtec's reply22 May 2025, 12:14
Official
Good day. Thank you for sharing your review with us.
As an organization, we are deeply committed to providing the highest standard of service, and we understand the importance of addressing your concerns promptly. Please rest assured that your issue is being treated with urgency, and we sincerely apologize for any inconvenience or frustration this situation has caused.
Due to high volumes, please note that responses may take between 24 to 48 working hours. If you are considering applying for a refund, kindly note that once approved, the refund process will take a minimum of 10 working days.
While Hello Peter serves as a platform for rating your experience with Finwell, please be reminded that all queries must be addressed directly with our client services team. We recommend directing your communication accordingly to ensure swift resolution.
For further assistance, please contact us via the official number listed on our website. Rest assured, you will receive a callback from our client services team at the earliest opportunity.
As an organization, we are deeply committed to providing the highest standard of service, and we understand the importance of addressing your concerns promptly. Please rest assured that your issue is being treated with urgency, and we sincerely apologize for any inconvenience or frustration this situation has caused.
Due to high volumes, please note that responses may take between 24 to 48 working hours. If you are considering applying for a refund, kindly note that once approved, the refund process will take a minimum of 10 working days.
While Hello Peter serves as a platform for rating your experience with Finwell, please be reminded that all queries must be addressed directly with our client services team. We recommend directing your communication accordingly to ensure swift resolution.
For further assistance, please contact us via the official number listed on our website. Rest assured, you will receive a callback from our client services team at the earliest opportunity.