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Nosipho
1 reviews | Active since Jan 2026
05 Jan 2026, 14:16
Bad service l had l...
Bad service l had l have not been assisted for more than 3 months waiting for my Clearance certificate l ve beem sending them email and calling them no respond
Helpful (0)
Replies (5)0
Replies (5)
Wealthtec's replyOfficial
05 Jan 2026, 15:50Hi there, and thanks for taking the time to share your feedback.
We’re really sorry to hear about your experience and understand how frustrating this must be. Please know your concern is being prioritised and handled with urgency.
Client service will be in touch.
We’re really sorry to hear about your experience and understand how frustrating this must be. Please know your concern is being prioritised and handled with urgency.
Client service will be in touch.
Wealthtec's reply05 Jan 2026, 15:50
Official
Hi there, and thanks for taking the time to share your feedback.
We’re really sorry to hear about your experience and understand how frustrating this must be. Please know your concern is being prioritised and handled with urgency.
Client service will be in touch.
We’re really sorry to hear about your experience and understand how frustrating this must be. Please know your concern is being prioritised and handled with urgency.
Client service will be in touch.
N
Nosipho's updateReviewer Update
05 Jan 2026, 16:43I don't how many times l complaint to Wealthec manager and team
I spoke to the manager on December and she promised me to process quickly my certificate but she **** to me
If this matter is not resolved am taking this further
I spoke to the manager on December and she promised me to process quickly my certificate but she **** to me
If this matter is not resolved am taking this further
N
Nosipho's update05 Jan 2026, 16:43
Reviewer Update
I don't how many times l complaint to Wealthec manager and team
I spoke to the manager on December and she promised me to process quickly my certificate but she **** to me
If this matter is not resolved am taking this further
I spoke to the manager on December and she promised me to process quickly my certificate but she **** to me
If this matter is not resolved am taking this further
Wealthtec's replyOfficial
06 Jan 2026, 07:17Hi. Client service has informed me that the process has been explained to you and the certificate will be issued once the process is complete.
Wealthtec's reply06 Jan 2026, 07:17
Official
Hi. Client service has informed me that the process has been explained to you and the certificate will be issued once the process is complete.
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Nosipho's updateReviewer Update
16 Jan 2026, 10:03Dear Wealthtec Team,
I am writing to formally lodge a follow-up complaint regarding the unreasonable and ongoing delay in issuing my Debt Review Clearance Certificate, despite multiple engagements and assurances from your team.
I previously raised this matter through HelloPeter, where a manager from your organization contacted me directly. During that call, I was assured that this issue would be resolved promptly and that my clearance certificate would be issued. Unfortunately, several weeks have passed, and the matter remains unresolved.
I have fully comp**** with all requirements and have submitted all requested documentation to support the issuance of my clearance certificate. This continued delay is prejudicing me financially and emotionally, as I am unable to move forward with my credit profile and personal financial planning.
I hereby request:
1. Immediate issuance of my Debt Review Clearance Certificate, or
2. A written explanation clearly outlining the reason for the delay and a definitive resolution date.
Should this matter not be resolved urgently, I will have no choice but to escalate this complaint further to the National Credit Regulator (NCR) and other relevant oversight bodies.
I trust that this matter will now be treated with the seriousness and urgency it deserves.
Kindly acknowledge receipt of this complaint and provide feedback within 48 hours.
I am writing to formally lodge a follow-up complaint regarding the unreasonable and ongoing delay in issuing my Debt Review Clearance Certificate, despite multiple engagements and assurances from your team.
I previously raised this matter through HelloPeter, where a manager from your organization contacted me directly. During that call, I was assured that this issue would be resolved promptly and that my clearance certificate would be issued. Unfortunately, several weeks have passed, and the matter remains unresolved.
I have fully comp**** with all requirements and have submitted all requested documentation to support the issuance of my clearance certificate. This continued delay is prejudicing me financially and emotionally, as I am unable to move forward with my credit profile and personal financial planning.
I hereby request:
1. Immediate issuance of my Debt Review Clearance Certificate, or
2. A written explanation clearly outlining the reason for the delay and a definitive resolution date.
Should this matter not be resolved urgently, I will have no choice but to escalate this complaint further to the National Credit Regulator (NCR) and other relevant oversight bodies.
I trust that this matter will now be treated with the seriousness and urgency it deserves.
Kindly acknowledge receipt of this complaint and provide feedback within 48 hours.
N
Nosipho's update16 Jan 2026, 10:03
Reviewer Update
Dear Wealthtec Team,
I am writing to formally lodge a follow-up complaint regarding the unreasonable and ongoing delay in issuing my Debt Review Clearance Certificate, despite multiple engagements and assurances from your team.
I previously raised this matter through HelloPeter, where a manager from your organization contacted me directly. During that call, I was assured that this issue would be resolved promptly and that my clearance certificate would be issued. Unfortunately, several weeks have passed, and the matter remains unresolved.
I have fully comp**** with all requirements and have submitted all requested documentation to support the issuance of my clearance certificate. This continued delay is prejudicing me financially and emotionally, as I am unable to move forward with my credit profile and personal financial planning.
I hereby request:
1. Immediate issuance of my Debt Review Clearance Certificate, or
2. A written explanation clearly outlining the reason for the delay and a definitive resolution date.
Should this matter not be resolved urgently, I will have no choice but to escalate this complaint further to the National Credit Regulator (NCR) and other relevant oversight bodies.
I trust that this matter will now be treated with the seriousness and urgency it deserves.
Kindly acknowledge receipt of this complaint and provide feedback within 48 hours.
I am writing to formally lodge a follow-up complaint regarding the unreasonable and ongoing delay in issuing my Debt Review Clearance Certificate, despite multiple engagements and assurances from your team.
I previously raised this matter through HelloPeter, where a manager from your organization contacted me directly. During that call, I was assured that this issue would be resolved promptly and that my clearance certificate would be issued. Unfortunately, several weeks have passed, and the matter remains unresolved.
I have fully comp**** with all requirements and have submitted all requested documentation to support the issuance of my clearance certificate. This continued delay is prejudicing me financially and emotionally, as I am unable to move forward with my credit profile and personal financial planning.
I hereby request:
1. Immediate issuance of my Debt Review Clearance Certificate, or
2. A written explanation clearly outlining the reason for the delay and a definitive resolution date.
Should this matter not be resolved urgently, I will have no choice but to escalate this complaint further to the National Credit Regulator (NCR) and other relevant oversight bodies.
I trust that this matter will now be treated with the seriousness and urgency it deserves.
Kindly acknowledge receipt of this complaint and provide feedback within 48 hours.
Wealthtec's replyOfficial
16 Jan 2026, 11:11 Good day, thank you for your feedback. We sincerely apologize for the frustration caused. Your matter has been prioritized, and our team will be in touch shortly. For faster resolution, please email ***
Wealthtec's reply16 Jan 2026, 11:11
Official
Good day, thank you for your feedback. We sincerely apologize for the frustration caused. Your matter has been prioritized, and our team will be in touch shortly. For faster resolution, please email ***