SM
Sibongile M

1 reviews | Active since Jun 2020

01 Oct 2025, 14:26

Bad Service from Wealth tech/Finwealth!!!!

I have never seen so much bad customer service and bridging of contract with Wealth tech. After I was recruited by this so called " debt rehabilitation" and monthly deductions i was promised I will get a statement of my payments for me to keep up with my debt and see what I'm i paying for . I had send emails to Tshiamo Catherine Serwadi, Lindiwe Monyai, Kgaugelo Mpama, to continously ask about progress on my debt and statements since I'm being deducted monthly and I don't see what I'm paying for. Moreover they couldn't find resolution with my credit facility from the bank i was owing they called me telling the bank wants me in person and i had to go the bank myself . After that they never called me to enquire on what was the resolution inhad frkm the bank or followup with the bank .They dont even know if I'm a Miss or Mr as I get emails from them after deductions Expressing excitement after deduction my account and referring me to a Mr. I'm told to cancel I must send an email which they won't attend to and their rude consultants!! I'm highly disappointed and would not recommend anyone to use this services pay your debts directly!!

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Replies (1)
Wealthtec
Wealthtec's reply01 Oct 2025, 15:12
Official
Good day, and thank you for getting in touch.
We apologise for the inconvenience and understand how frustrating this has been. We’re on it, and your matter is being handled with the urgency it deserves.Client service will be in touch.

Best regards,