SH
Sydney H

1 reviews | Active since May 2024

04 Jul 2025, 14:06

Bad service

At 1st they were quick to respond to my emails and calls, I have paid the service fee and installment but I still get calls from my accounts and when I write emails requesting to be called back not even a reply I receive back. I regret the day I signed up with Wealthtec

0
Replies (3)
Wealthtec
Wealthtec's reply04 Jul 2025, 15:59
Official
Good day, and thank you for taking the time to leave your review.
We sincerely apologize for any inconvenience and frustration this issue has caused. At Finwell, we are committed to delivering the best possible service and can assure you that your concern is being prioritized as a matter of urgency.


SH
Sydney H's update04 Jul 2025, 16:02
Reviewer Update
What is the way forward as my review its attended to in a quick response
Wealthtec
Wealthtec's reply07 Jul 2025, 16:43
Official
This is the Hello Peter portal. The only way forward is that you will have to engage with Wealthtec client services.