INABILITY TO SELL SHARES

Good day<br> <br> I have been trading shares through Wealthnet for some time and only in April 2015 I requested them to sell my shares but always told I will receive an sms when my shares are sold. Up to now I have received nothing. I called Wealthnet and I was told that they were reviewing regulations for selling shares and that was the reason for the delay. I am not sure how long it can take to review the policies and regulations. I really do not appreciate the way I am treated because nobody updates me unless I contact them. In the mean time they keep deducting money for shares from my bank account. I bought shares it was time to sell and I should not be sent from pillar to post.<br> <br> Tebogo Matolong