Poor workmanship, miscommunication, and threatening behaviour

Title: Poor workmanship, miscommunication, and threatening behaviour

I am extremely disappointed with my experience with We cover All.

The blinds were installed incorrectly compared to what I had discussed prior to installation. When I raised my concerns, instead of the issue being handled professionally and constructively, the communication became defensive and dismissive.

I was offered the option to have the blinds moved, but this would have required additional disruption to my property, including repairing and repainting holes. Eventually, I felt pressured to accept the installation as is, along with a partial refund, simply to bring the matter to an end.

What concerns me most is the poor customer service throughout this process and the manner in which I was spoken to as a client by Branden. After raising legitimate concerns, I was also threatened with legal action, which I found completely inappropriate.

This experience caused unnecessary stress and could have been resolved far more professionally. I would not recommend this company based on workmanship quality, communication, and customer service.