1 reviews | Active since Nov 2016
We Buy Cars - not the Greatest Service
I recently wanted to buy a bike & found at WeBuyCars - Dome. App**** for finances and the Admin person rep**** 3 days later and wanted pay slips. Our work ESS system was down for a day and sent they through the following day. Waited for a response and received one 5 days later and went to The Dome to see the bike. That Saturday when viewing the bike, was told it was sold. Was annoyed and left. Then got a call from the salesman to say there one similar in Rustenburg WBC and needed to re-apply for finance. I did this str8 away and then was told once the finance was approved, the bike would be brought to The Dome. Then received pics of the bike been loaded and 20 minutes was on the floor at the Dome. Questioned this with the manager and was told Rustenberg is only 40 minutes away! Hmmm...google maps says 1h45m. I eventually signed and took delivery 20/12 and noticed a few days later the bike has been in an accident. I was wanting to know if there was any knowledge or history and surely one should be disclosed to that any vehicle has been in any accident and no hide the fact. I went back to the Dome to enquire and was told it should be in the DEKRA Report. Asked for this report and was told is not available as they only use DEKRA for road worthy vehicles. Also still waiting for a number plate and licence disc and get told the license department is busy or been closed. Think the service and general customer experiences has left an bad taste in my mouth. The only person I can compliment was the 2nd finance lady who took over the deal as she was ultra professional. The managers, salesman and general deal was not great at all and many lies and BS was been fed to me. Won't go back!
