********* to say the least

Started of strange and just went down hill from there. I had confidence in the Sales individual who assist me, but currently he is making promises and can't deliver? His name is Leroy Ruiters and the F&I Danielle Williams spins different stories with regards to what is required to taking delivery of a vehicle. I work in the same client facing environment and how you engage with client's is horrific to say the least. I will never recommend or advocate your brand. Your business model is not transparent, nor falls within ethical business practices. All i am hearing is excuses on excuses. No Manager of the two individuals has engaged with me after i asked to speak to both parties manager. You will definitely hear about me.