MS
Mark S
1 reviews | Active since Sept 2012
21 Sept 2021, 19:39
Poor Show - misleading information.
After selling a Daihatsu car to another company I was contacted by "We Buy Exclusive Cars" regarding a Range Rover I own. They professed interest in buying the car subject to a inspection. After my fiance drove the car to their premises they made an offer. When I contacted them and informed them that the car still had a motor plan attached which was possibly worth a bit extra they simply turned around and cancelled the offer they had originally made.
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We Buy EXCLUSIVE Cars's replyOfficial
15 Nov 2021, 11:08Good Day and thank you for you review. A good business takes pride in attending to all issues and constructive criticism received. There has obviously been a history regarding this possible transaction, and while we by no means wish to point fingers at the difficulty in communication and the on going attempts to come out to view the vehicle, we believe that the rating of the review is unfair, prior to giving us the right of reply. In a nutshell, the vehicle service history and VPS cover film unfortunately did not meet out expectation and hence, the business decision was taken to withdraw our "subject to valaution" offer. We hope that in future, we may still be of assistance, perhaps with the sale of another vehicle. Best Regards
We Buy EXCLUSIVE Cars's reply15 Nov 2021, 11:08
Official
Good Day and thank you for you review. A good business takes pride in attending to all issues and constructive criticism received. There has obviously been a history regarding this possible transaction, and while we by no means wish to point fingers at the difficulty in communication and the on going attempts to come out to view the vehicle, we believe that the rating of the review is unfair, prior to giving us the right of reply. In a nutshell, the vehicle service history and VPS cover film unfortunately did not meet out expectation and hence, the business decision was taken to withdraw our "subject to valaution" offer. We hope that in future, we may still be of assistance, perhaps with the sale of another vehicle. Best Regards