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Warren H

1 reviews | Active since Aug 2019

05 Aug 2025, 17:36

We buy cars Richmond

We recently pruchased a vehicle ford kiga 2014 model from we buy cars richmond. Their sales person advised the only faults on the vehicle was it needed new tires and a service. Rushed throught the oaperwork never taking us through the dekra report or poimting out any possible concerns. After the service of the vehicle Ford advised us there is a turbo related issue. We buy car advised we needed to get a repair quote. We got a quote and proceeded to have the turbo booster valve replaced as this was the problem. We buy cars rejected our claim for this repair. A month later the vehicle started to pop out of reverse gear and now doesnt find reverse at all. Again logged a ticket requested that the vehicle be refunded, or replaced now that we know how they operate we would be able to get a vehicle without these faults. Again we buy cars just responded with decline to the claim. Not once has we buy cars bothered to resolve the issue and their staff just dont communicate with you at all. They straight up take a few days and respond decline.

In my opinion this is by far the worst car dealership ever they blatantly misslead you rush you through the signing process and leave you with a lemon. Beyound disapointing from a comoany whom claim transparency end ethical practice...in my opinion they plain laying bull****ters.

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