Extremely Unhappy

I would also like to give them a zero star if that was an option. I bought a Land Rover Discovery on auction from the Richmond branch, the report on the vehicle said it was roadworthy and the diagnostic test said that all in all the vehicle was in very good condition and no unsafe issues. My brother in law collected the vehicle on the Friday afternoon to bring it through to me in Plett and on the way back it cut out, the steering locked and he had a minor accident. I received the vehicle damaged and from day 1 if you go over 2000 revs is goes into limp mode. I contacted them immediately and was told to take it to any Bosch or Car Service Centre for an inspection. The vacuum pipe had to be replaced (even though I was told that all the pipes where in excellent condition) and the mechanic said it needs to go to a turbo specialist, so my first week of having the car and I was already replacing things and experiencing issues. I also took it to 2 independent dealers for a diagnostic test and their equipment picked up a lot of faults. On WeBuyCars test my OD reading is "x" amount, on the first independent dealer it was "y" amount and on the 2nd independent dealer test it was another reading, so I actually dont know which is the correct one. The report from WeBuyCars says the vehicle had no "roadworthy" issues but when I took it for its roadworthy test it failed, so now I have a car that I cant drive cause it goes into limp mode and its not legal.

I got a whatsapp today informing me that my claim for R128 900 has been declined I have no idea what thats about as I wasnt claiming for that I just wanted them to help me sort this limp mode problem, fix the left side that was damaged from the accident and get it legal on the road.

So needless to say after I received that WhatsApp I knew that my file probably ended up on someone's desk, was glanced through and said declined. I have now taken this up with an attorney and The Motor Industry Ombudsman.

They were very quick to take my money but there is zero accountability to assist with issues. The accident my brother in law had could have been a lot worse there could have been another vehicle involved or he could have been seriously hurt or worse, had I been driving it I would not have known what to do.