1 reviews | Active since Apr 2017

16 Jan 2019, 14:32

Very dissatisfied customer.

I saw an advert for an item that was on special and the total amount came to $4.91 with shipping. Upon making the purchase with my credit card an amount of $53.68 was taken off. This is 11 times more than the promised amount. I contacted the consumer and spoke to a customer support agent by the name of Kayleigh Christopher (probably a **** name). She then told me " due to the hot event, the docking payment channel with the company had experienced some fluctuations with your payment". Whatever that means. I then proceeded to ask her a few more pertinent questions and the only answer she could give me was "I don't Know" and then she closed the chat.

I find this to be completely ridiculous and companies like this should not be allowed to operate. They have the company name of Canon all over their website and seem to be associated with them. But as far as I am concerned canon should close these people down or sue them or something.

0
Replies (0)