Being early can not work in your favor!?!

Being 2 min earlier for my dogs scheduled operation. Led to a big email fight, where I now have to go to another vet. So on 3 June I had to take my dog in for operation @ 8h00. As I drove I saw the gate was still closed and if you know the parking set up, it's a bit tight to park a big car inside. So I parked on the right side of the gate. Nevertheless the worker brought out the dustbin and I sat patiently in the car. My father drove up and park on the opisit side of the gate (Left). As we were about to meet, (7h47)this silver small BMW suv came flying around the corner the next moment she honked all irritated on her hooter with a hatred manor. I then thought, really you can not fit through. So I then just moved a little faward thinking hopefully this helps, as I drove where pedestrian needed to walk. My Father walked up to her window to hear what her problem was. She just sat staring in front of her not noticing us at all. As the worker came to open for her my father whent inside to where she got out of her car. (not sure of the word exchange that happened). My father then told me. "as die vrou op Titan gaan werk Sal ek dit nie waag nie". So my thoughts exactly. Then a few other clients and employees drove in. I then went to reception where this lady was glaring at me.(not well dressed and the time 8h00) I went on to the counter were the receptionist was standing. I the said "hi, I brought my dog in for he's opp, but first tel me is this women doing the operation?" she then nodded and rep**** yes. I then said please just cancel my appointment and at this stage she yelled at me from the side "dis 2 min Voor agt!?" we're I clearly snapped and rep****. "jys vokin ongeskik" as I just said again. Please cancel the appointment. I then left with my dog. Feeling I still lost to a bad moody woman. Agrrr! I sended an email addressed to whomever is in charge explaining what happened and that Dr Hannes(the vet that made the decision to operate) can please respond.I then phoned and rescheduled my appointment without any reply from anyone. I got an apology email with a but telling that I was at fault (at this time I was under the impression that it came from her.) clearly not. And that I was park halfway in the gate and she could not get in, and even if she could she would have scratched my car or bumped it and blaming traffic at 3 min to eight in the morning . So first the worker saw where I was parked the morning when he took out the garbage and did not come to correct me if I was at fault. But iam also not an idiot as to not park in front of a closed gate. So many word where exchanged, and I just thought to myself I can not believe that a small issue is now a mountain. The EMAILS did not come from her but the main vet himself,(Hannes) so the emails back and faward is over me being early and park in front of the gate(that I was clearly not parked,is all that they concentrate on , and not what she had done. Telling me they put signs up to warn us not to park and blah blah blah. Then I got to think if a professional business starts at 8h shouldn't employers be 15 min at least before the time and not whals in 3 min to eight . And after a while a thought, yeah maybe she had n bad morning and over slept and made it just it time, or she did this every day. Who knows. But still, she maybe should have been better at it or handled it differently. I personally think she thought we where having a meeting there or she was half awake when she arrived or she cut the corner to close or better she doesn't now how ro drive. If I was at fault I would have apologized. So for being 2 min earlier and parked in the way.,It was said that I should get another vet. So in my eyes 1. They do not own up to their own mistakes and are sensitive to criticism. 2. They blame me that I was at fault in every way . 3. They are in titled, to do as they please of the degree they have. (and the car they drive)

So here is my hello Peter review because I threatened them with this... Hahahaha

Its so sad that I now feel the need to let it out and say as n client it was unprofessional of her (still not sure of her name) & Dr Hannes. For doing what they did after I have been there many years,and how they handled the situation.

PS. This is only my point of view and my experience with them. For all the other days I have always had the best with reception & retail on the foods for my dogs.

So yet again it was a great Vet but iam done with them and their attitude towards clients.