Waterwell Drilling Solutions
Unclaimed Business
|1|2 Reviews (last 12 months)|This business does not respond to reviews
Waterwell Drilling Solutions
Unclaimed Business
|1
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Oct '25 - Sep '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAK
Alain K
1 reviews | Active since Feb 2019
24 Feb 2026, 14:40
Rather go splurge on a very expensive holiday
DO NOT USE WATERWELL DRILLING FOR ANYTHING. You will severely regret your choice. If you want to use them, ask them the following: 1. What is your company registration number? 2. Who are the owners and/or Directors of the company? 3. What is your legal address? 4. Are you merely outsourcing all the services your are promising? 5. Can YOU, specifically YOU, meet me at the site? 6. How deep will the contractors dig the trenches for the piping from the borehole to the tank? 7. Seeing as you provide an all-inclusive one-stop borehole solution, will the contractors also remove rubble caused by drilling? 8. Will you damage my property? and, if yes, will you repair, replace, or compensate me for the damages? 9. Does all the contractors apply strict strict health and safety protocols? 10. For such a big company and, according to their website: "one of south africa’s leading water borehole drilling companies. We have 20 years of experience", why are you still using gmail as your domain? And if, for some reason, you decide on still using the company, do not pay upfront. They do not provide the goods and services they promise. I am still waiting for a refund on the supply and installation of a borehole pump, piping, wiring, float switch, from November 2024. Every time they give new excuses or state they no longer work for the company. They do not show up for court appearances, legal summons' cannot be served at their listed address as it is not legit. Their pricing may seem competitive, however, when you factor in the damages they will cause, coupled with substandard installation and service which will need reinstallation and even replacement, and suddenly things that were not included (even though its an all-inclusive price). Their representative I liaised with, going by the name of SAM, has promised me a refund since November 2024 with excuse after excuse, then it is the rain, then the other client did not pay, then he is waiting to sell the equipment that was destined for me (never bought it in the first case), then he needs to pay salaries...and on and on. This year he asked arrogantly why he should refund me at all, and that the job was done. Until last week he made another promise...again unfulfilled.
Helpful (0)
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Alain K
1 reviews | Active since Feb 2019
24 Feb 2026, 14:40
Rather go splurge on a very expensive holiday
DO NOT USE WATERWELL DRILLING FOR ANYTHING. You will severely regret your choice. If you want to use them, ask them the following: 1. What is your company registration number? 2. Who are the owners and/or Directors of the company? 3. What is your legal address? 4. Are you merely outsourcing all the services your are promising? 5. Can YOU, specifically YOU, meet me at the site? 6. How deep will the contractors dig the trenches for the piping from the borehole to the tank? 7. Seeing as you provide an all-inclusive one-stop borehole solution, will the contractors also remove rubble caused by drilling? 8. Will you damage my property? and, if yes, will you repair, replace, or compensate me for the damages? 9. Does all the contractors apply strict strict health and safety protocols? 10. For such a big company and, according to their website: "one of south africa’s leading water borehole drilling companies. We have 20 years of experience", why are you still using gmail as your domain? And if, for some reason, you decide on still using the company, do not pay upfront. They do not provide the goods and services they promise. I am still waiting for a refund on the supply and installation of a borehole pump, piping, wiring, float switch, from November 2024. Every time they give new excuses or state they no longer work for the company. They do not show up for court appearances, legal summons' cannot be served at their listed address as it is not legit. Their pricing may seem competitive, however, when you factor in the damages they will cause, coupled with substandard installation and service which will need reinstallation and even replacement, and suddenly things that were not included (even though its an all-inclusive price). Their representative I liaised with, going by the name of SAM, has promised me a refund since November 2024 with excuse after excuse, then it is the rain, then the other client did not pay, then he is waiting to sell the equipment that was destined for me (never bought it in the first case), then he needs to pay salaries...and on and on. This year he asked arrogantly why he should refund me at all, and that the job was done. Until last week he made another promise...again unfulfilled.
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alex G
1 reviews | Active since Sept 2015
20 Feb 2026, 08:55
Waterwell Drilling - Borehole
Borehole Drilling - This company customer service is terrible, in addition to this, they pretty much subcontract all there workout, so you never deal with one person, in fact you don’t even know who the person is and just get a random call saying they are coming to your property, they set up an appointment to complete your job and do not turn up, excuses ranging from “ I only received my petrol money late” so couldn’t come or my technician is on their way but don’t come – this again from a random person who you have never dealt with, they then pressure you to make full payment without the job being complete so they can pay subcontractors, the actual drilling went ok, but they do not remove any rubble and your property is left in a mess, In addition you will receive different invoices with excuses as to why the price has changed, also different bank accounts to make payment into, not the bank account on the invoice I should have done more homework on the company, so that is my fault, this is just my dealings with this particular company and my experience with them, its extremely frustrating, so my advice do your homework
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alex G
1 reviews | Active since Sept 2015
20 Feb 2026, 08:55
Waterwell Drilling - Borehole
Borehole Drilling - This company customer service is terrible, in addition to this, they pretty much subcontract all there workout, so you never deal with one person, in fact you don’t even know who the person is and just get a random call saying they are coming to your property, they set up an appointment to complete your job and do not turn up, excuses ranging from “ I only received my petrol money late” so couldn’t come or my technician is on their way but don’t come – this again from a random person who you have never dealt with, they then pressure you to make full payment without the job being complete so they can pay subcontractors, the actual drilling went ok, but they do not remove any rubble and your property is left in a mess, In addition you will receive different invoices with excuses as to why the price has changed, also different bank accounts to make payment into, not the bank account on the invoice I should have done more homework on the company, so that is my fault, this is just my dealings with this particular company and my experience with them, its extremely frustrating, so my advice do your homework
0
Replies (0)