Waterwatch vendors not working for 3 weeks

This is usually not me to complain. But this is unacceptable 😤 more than 2 weeks now that we couldn't buy from our nearest waterwatch vendor due to there servers 🙄 Spar les Marais is still off line and they only say they waiting for waterwatch technician.When I called waterwatch in the first week they said 2 to 3 days and this is now 3 weeks. I can't buy onlin only have the card... this is unexpected