AB
Aldo B

1 reviews | Active since Feb 2019

09 Dec 2024, 12:53

Watchily the newest online ****mers.

If I could give a minus star rating I would. Bought a watch on the Watchily website on 29/11/2024. Requested feed back via their website contact us on 02/12/2024, 03/12/2024 and sent them an email to *** on the 05/12/2024 . I have received zero feed back as to when I will get my watch . Very bad client service. Will not advise anyone to ever buy from them. I want a full refund as the watch is not worth this drama. on 09/12/2024 they can send more special offer via email based on my previous purchase but can't even deliver on the first purchase. VERY VERY UNHAPPY!!

0
Replies (2)
Watchily
Watchily's reply09 Dec 2024, 17:26
Official
Hello!
We are sorry for the delay, stock has just arrived

Your parcel will be dispatched and will arrive within a few days, 

Thank you for your patience
AB
Aldo B's update10 Dec 2024, 08:58
Reviewer Update
The same automated response for everyone complaining about the same thing. Still the worst customer service and can't even keep to shipping standards that Watchily themselves set as a standard.

VERY VERY POOR!