MC
Marcelle Cronjé
1 reviews | Active since Oct 2023
12 Oct 2023, 16:08
Watchily SUCKS!!
Seems like Watchily will never respond to you unless you drag their name through the mud on Hellopeter
I ordered a watch from them last week. The website clearly stated that the watch is IN STOCK CURRENTLY. It was confirmed via email that the watch will be delivered within 1-4 days. Yet, it hasn't been shipped yet nor have they communicated the reason for the delay or that there is even a delay. They don't respond to any form of communication.
I would encourage people to do better by ordering from other places who doesn't just sell watches, but who actually respects their client base. Watchily has nil communication skills whatsoever and lack professionalism.
Helpful (0)
Replies (3)0
Replies (3)
Watchily's replyOfficial
12 Oct 2023, 16:31Hello,
We're sorry to hear about this,
As indicated on the site since the end of September the stock arrives on October 16th, the articles are out of stock. Packages will be shipped as soon as stock arrives.
It is possible to place a pre-order on the site, but the mention "out of stock" is mentioned on the site.
We reply to all emails, despite the delay in response.
Thank you for your patience.
We're sorry to hear about this,
As indicated on the site since the end of September the stock arrives on October 16th, the articles are out of stock. Packages will be shipped as soon as stock arrives.
It is possible to place a pre-order on the site, but the mention "out of stock" is mentioned on the site.
We reply to all emails, despite the delay in response.
Thank you for your patience.
Watchily's reply12 Oct 2023, 16:31
Official
Hello,
We're sorry to hear about this,
As indicated on the site since the end of September the stock arrives on October 16th, the articles are out of stock. Packages will be shipped as soon as stock arrives.
It is possible to place a pre-order on the site, but the mention "out of stock" is mentioned on the site.
We reply to all emails, despite the delay in response.
Thank you for your patience.
We're sorry to hear about this,
As indicated on the site since the end of September the stock arrives on October 16th, the articles are out of stock. Packages will be shipped as soon as stock arrives.
It is possible to place a pre-order on the site, but the mention "out of stock" is mentioned on the site.
We reply to all emails, despite the delay in response.
Thank you for your patience.
MC
Marcelle Cronjé's updateReviewer Update
12 Oct 2023, 17:15No, you don't reply to emails. You only start replying when your business gets called out on Hellopeter.
Secondly, no, NO - the website never stated out of stock for any item between 1 and 5 October. I know this because I looked through each and every watch and accessories on the website for those 5 days while I was choosing something I liked. Even now, it says IN STOCK in green on the particular watch I bought, and it mentions "Limited inventory, place order now before we run out of stock !" That's all! On the day I bought the particular watch I bought it said (in red) on the website that there is only one watch of the type in stock, when I ordered it and the payment was still being processed it said that the watch is being secured for me and it even had a count down for how many hours it will be secured whilst awaiting payment.
So don't lie on here to try to cover your trash business.
Secondly, no, NO - the website never stated out of stock for any item between 1 and 5 October. I know this because I looked through each and every watch and accessories on the website for those 5 days while I was choosing something I liked. Even now, it says IN STOCK in green on the particular watch I bought, and it mentions "Limited inventory, place order now before we run out of stock !" That's all! On the day I bought the particular watch I bought it said (in red) on the website that there is only one watch of the type in stock, when I ordered it and the payment was still being processed it said that the watch is being secured for me and it even had a count down for how many hours it will be secured whilst awaiting payment.
So don't lie on here to try to cover your trash business.
MC
Marcelle Cronjé's update12 Oct 2023, 17:15
Reviewer Update
No, you don't reply to emails. You only start replying when your business gets called out on Hellopeter.
Secondly, no, NO - the website never stated out of stock for any item between 1 and 5 October. I know this because I looked through each and every watch and accessories on the website for those 5 days while I was choosing something I liked. Even now, it says IN STOCK in green on the particular watch I bought, and it mentions "Limited inventory, place order now before we run out of stock !" That's all! On the day I bought the particular watch I bought it said (in red) on the website that there is only one watch of the type in stock, when I ordered it and the payment was still being processed it said that the watch is being secured for me and it even had a count down for how many hours it will be secured whilst awaiting payment.
So don't lie on here to try to cover your trash business.
Secondly, no, NO - the website never stated out of stock for any item between 1 and 5 October. I know this because I looked through each and every watch and accessories on the website for those 5 days while I was choosing something I liked. Even now, it says IN STOCK in green on the particular watch I bought, and it mentions "Limited inventory, place order now before we run out of stock !" That's all! On the day I bought the particular watch I bought it said (in red) on the website that there is only one watch of the type in stock, when I ordered it and the payment was still being processed it said that the watch is being secured for me and it even had a count down for how many hours it will be secured whilst awaiting payment.
So don't lie on here to try to cover your trash business.
Watchily's replyOfficial
12 Oct 2023, 17:45It was quite possible to place a pre-order on the site, so it's still mentioned in green, but on each product sheet, it was indicated as being out of stock since the end of September.
We reply to emails with a delay due to the large number of emails we receive. We have answered your e-mail.
The stock has arrived and your parcel will be dispatched as soon as possible.
Thank you for your patience.
We reply to emails with a delay due to the large number of emails we receive. We have answered your e-mail.
The stock has arrived and your parcel will be dispatched as soon as possible.
Thank you for your patience.
Watchily's reply12 Oct 2023, 17:45
Official
It was quite possible to place a pre-order on the site, so it's still mentioned in green, but on each product sheet, it was indicated as being out of stock since the end of September.
We reply to emails with a delay due to the large number of emails we receive. We have answered your e-mail.
The stock has arrived and your parcel will be dispatched as soon as possible.
Thank you for your patience.
We reply to emails with a delay due to the large number of emails we receive. We have answered your e-mail.
The stock has arrived and your parcel will be dispatched as soon as possible.
Thank you for your patience.