Watchily order #17686

On 9 May 2024 at 01:57 am, I made an online purchace for a WATCHILY SMARTLADY - SMAR****CH FOR WOMEN. Their website allowed me to add the watch to the card and even accept payment. I received an order #17686 advising me as follows: Thank you for your purchase! We're getting your order ready to be shipped. We will notify you when it has been sent. Their shipment policy indicated that delivery in Johannesburg takes 1 - 2 days and other areas in South Africa 1 - 4 days. Making this purchase was for mother's day as their website highlighted this promotion. I was of the view that since I am in Johannesburg, I will receive this by close of business Friday 10 May and on time for mother's day on Sunday 12 May. Unfortunately I received no delivery until I decided to contact them on the afternoon of Saturday 11 May through their website. I received a respone from Sonia advising as follows: "We will ship the package today with an additional bracelet. The package will arrive on Wednesday or Thursday." On Wednesday morning I received another email advising as follows: "Courier will attempt deliver, if it's fail they will try again the next day." I requested them to deliver on Thursday 16 May since I wouldn't be home. Thursday 16 May arrived and nothing delivered still when I decided to send another email as I was now begining to believe that I was ****med. Received a response from Carolina as follows: Hello Apologies. Definitely not ****. We apologize about the delay. We sold out in Smartlady Silicon Back. New stock will arrive in 1 to 2 weeks. Would you like to change color for fast delivery or wait? I rep**** to her email on Friday 17 May at 8:09 am with more questions however, no response received today date. This morning I went to their website again and my order even though paid, it is still showing unfulfilled. Over and above this, the same smar****ch I purchased, appears as "In Stock" on their website boldly written in green. My last email to them was asking if they are selling lies to customers as it seems so. They entice customers to make purchases and even pay. Thereafter, come back claiming their watches are out of stock. My question is how come I managed to add another watch on my cart this morning of 21 May 2024 when the same watch is out of stock? When exactly (date) will I get a delivery of my purchase? I am so irate I do not think I will ever recommend anyone to buy from them. Regards Mpho Order #17686