WATCH out for Watchily

From a marketing perspective Watchily catches any woman's eye. Unfortunately, I purchased a watch from them. I regret it. Conveniently, when placing a review on their website, it states that it has been submitted and pending approval. I believe they will not approve it.

I purchased the SmartLady Shiny. Upon placing your order - you are informed that if you are in Johannesburg area your watch will be delivered within 1-2 days. Absolute lie. The item is on their website - available. When enquiring on where you're watching is, after waiting for a response you get told that the item was out of stock and they are waiting for new stock.

I finally received the watch, and one of the main characteristics which made me want the watch was that you could customise your watch face. Seems like a simple thing to do correct? WRONG. The QR code is in the booklet of the watches box. Downloaded the app and could not change the watch face. I have an option of 4 faces. Nothing more. I tried to find a contact number. That is also conveniently not available anywhere. I contacted them on Facebook, they sent me the steps to take for the Android, it did not work. They said the app didn't look right (which I downloaded via the QR) and upon asking for a link to the app, they sent me the link for Apple. They then sent me a message stating that they would get someone to provide the app for ANDROID. If I didn't follow up I'd still be waiting. I expressed my disappointment in their service to which they responded with a message filled with sarcasm. The apology was hollow and careless. They sent the links, and the app IS THE SAME ONE I HAVE INSTALLED.

If you're looking for a smart watch, stay away from Watchily. Their marketing is phenomenal, but so is their lack of sincerity, assistance and availability.