Warrantee not honoured. NO CUSTOMER FEEDBACK. Blocked me on all socials ! Poor quality.

Absolutely disgusted with this company. We purchased a watch in June Last year, It worked fine for about 4 months and then the battery life declined at a rapid pace. I did not add any features or use it more it was always standard use. We tried several phone settings to improve the life span of the battery with no joy, by January this year (6 months after purchase) the watch lasts 3 hours max. We started reaching out to Watchily and I typed a long msg on FB explaining the situation, their response was simply "Hi, You can set phone to low energy to increase battery life"THATS IT - A simple one liner. I responded to say we have tried that for two months I further explained that the watch has a 2 year warranty and they proceeded to block me on FB. My husband sent numerous emails and they have not responded to a single one. I then emailed still no response. I finally decided to download instagram and try chat there - I again explained the whole situation and also explained that I have been blocked on FB, their response "if you are blocked there must be a reason "Just that - nothing else. I am livid to say the least. How can you treat a customer this way !!!!! In a last ditch attempt I rep**** again explaining that there is no reason I was blocked - also told them I have emailed with no response, I am now blocked on instagram also. They are absolute ****mers in my view and the warrantee is a selling gimmick because they do not give a damn about their customers. I even said I am logging a complaint with the consumer commission, which I will now proceed to do. I am so disappointed. I will continue to raise awareness and hopefully no one else falls for this.