1 reviews | Active since Dec 2016

19 Dec 2023, 20:48

Terrible service post purchase

I was honestly hoping it doesn't get to this but I agree with those that say you have terrible customer service. Tomorrow is the 4th day from when I ordered and there has been radio silence from Watchily. No response to emails or Instagram besides telling me that delivery is 1 - 4 days that you obviously won't meet since there's been no delivery email. An update post sale would save you a lot of these terrible reviews honestly

0
Replies (4)
Watchily
Watchily's reply21 Dec 2023, 12:00
Official
 Hi, 

We are sorry for the inconvenience,

As mentioned in the e-mail we sent you, the model you have chosen is out of stock

Would you like another color instead?

Please reply by e-mail. We'll get back to you despite the delay.

Regards 
's update21 Dec 2023, 17:38
Reviewer Update
I have literally been checking my emails every hour since Monday but I have not received such an email from you guys. Please check again because this is the first I'm hearing of this.
's update21 Dec 2023, 19:35
Reviewer Update
I've finally received the email, thank you.
Watchily
Watchily's reply22 Dec 2023, 17:40
Official
You are welcome