BZ
Bianca Z

1 reviews | Active since Dec 2024

05 Dec 2024, 14:08

TERRIBLE CUSTOMER SERVICE

TERRIBLE CUSTOMER SERVICE!!! I AM VERY DISAPPOINTED!!! Your shipping states 1-4 business days, it has now been almost 14 days!!! I have emailed you so many times regarding my order #22240 that you changed to order #22520. No has answered my emails. I WANT AN UPDATE ASAP!!!

0
Replies (5)
Watchily
Watchily's reply05 Dec 2024, 15:26
Official
Hi,  We're sorry for the delay. The stock just arrived yesterday, your package will be shipped today and will arrive shortly. Thank you for your patience.








BZ
Bianca Z's update05 Dec 2024, 16:03
Reviewer Update
Earlier this week you said via email it should have already been delivered and now you say you just received stock?
Couldn't you just have had the decency to answer any of my emails and keep me updated?
This is unacceptable!!!
Are you even sure you have the correct order??
I asked you to modify it.
Please email me and keep me updated!!!
***
Watchily
Watchily's reply06 Dec 2024, 14:05
Official
Hello,
Courier is doing the best to delivery all package the fastest.
Your patience is much appreciated.  
BZ
Bianca Z's update06 Dec 2024, 14:14
Reviewer Update
When can I expect delivery then??
Watchily
Watchily's reply08 Dec 2024, 04:50
Official
Next week.