SR
Sally R
1 reviews | Active since Oct 2023
25 Oct 2023, 16:31
SERVICE-NON RECEIPT OF DELIVERY
I wish to express my gratitude to Watchily for resolving my non-receipt of delivery. I placed an order on 25 Sept 2023-was advise that it had been delivered 05 Oct 2023. But I did not receive it and queried this with Watchily-I just received a email notification of a new order. Suffice to say with no explanation of what happen to the initial order placed. However, they were in contact with me constantly and I have received my watch on 18 Oct 2023.
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Watchily's replyOfficial
25 Oct 2023, 16:45Thank you for your comment,
Your parcel has been lost by the carrier. We tried to solve the problem as quickly as possible with the carrier and a second parcel was delivered quickly. We thank you for your patience and understanding.
Could you please put 5 stars instead of 3 stars for the service?
Team Watchily
Your parcel has been lost by the carrier. We tried to solve the problem as quickly as possible with the carrier and a second parcel was delivered quickly. We thank you for your patience and understanding.
Could you please put 5 stars instead of 3 stars for the service?
Team Watchily
Watchily's reply25 Oct 2023, 16:45
Official
Thank you for your comment,
Your parcel has been lost by the carrier. We tried to solve the problem as quickly as possible with the carrier and a second parcel was delivered quickly. We thank you for your patience and understanding.
Could you please put 5 stars instead of 3 stars for the service?
Team Watchily
Your parcel has been lost by the carrier. We tried to solve the problem as quickly as possible with the carrier and a second parcel was delivered quickly. We thank you for your patience and understanding.
Could you please put 5 stars instead of 3 stars for the service?
Team Watchily