Poor service

Item: Watchily
Rating: 1
Author: Jo-Ann Lazarus

I have purchased a watch online. After opening the box i tried to switch the watch on - but nothing does not switch on. I thought maybe i should charge it before setting up. After charging for 2 & half hours watch still does not switch on. I immediately emailed and sent messages, I even went on to Facebook thinking that someone will get back to me. I have not received any feedback yet on a replacement.

Helpful (0)

Replies (3)

Watchily's replyOfficial

07 Dec 2023, 13:37

Hi, we respond to emails despite a delay in responses.

For the watch, can you leave it charging for at least 7 hours before turning it on please.

We will get back to you by email.

Thank you for your patience

Watchily's reply07 Dec 2023, 13:37

Official

Jo-Ann Lazarus's updateReviewer Update

13 Dec 2023, 22:11

Well the watch charged overnight switched on and worked for5 days now it's battery is low I charged it since 8 this morning and something refuses to switch on........and it's being charging for 12hrs. What demand a replacement asap

Jo-Ann Lazarus's update13 Dec 2023, 22:11

Reviewer Update

Watchily's replyOfficial

14 Dec 2023, 00:06

Hi Jo-Ann ,
Please reply back to our message on Facebook and we will gladly assist you further.

Regards,
Watchily.

Watchily's reply14 Dec 2023, 00:06

Official

Hi Jo-Ann ,
Please reply back to our message on Facebook and we will gladly assist you further.

Regards,
Watchily.