Poor Customer Service Experience with Watchly in South Africa

My recent experience with Watchly in South Africa has been less than satisfactory. I made a purchase of two items from their website with the expectation that they would be shipped within four days, as stated on their website. However, after nine days, I still hadn't received any delivery details or updates on the status of my order, despite my attempts to reach out. I've tried to contact Watchly through email and WhatsApp, but unfortunately, they have not responded to any of my messages or calls. This lack of communication is frustrating and unprofessional, especially when customers are trying to inquire about the status of their orders. The discrepancy between their stated shipping time and the actual delivery time is disappointing, and the complete absence of customer support only adds to the frustration. If you're considering doing business with Watchly in South Africa, I would advise caution and perhaps explore alternative options with better customer service and transparency. My experience with Watchly has left me disappointed and concerned about their commitment to customer satisfaction.