K
Kouthar
1 reviews | Active since Jul 2024
17 Sept 2024, 09:30
Poor customer service!
Service has been pathetic. Placed order last tuesday under the impression (created by their add campaigns) that my package would arrive within 3-4 business days. It has now been seven days and I have to receive my package, a tracking number or any other form of communication other than "Your packagew ill be dispacthed as soon as possible". While I am a patient person, I cannot stand people who don't communicate or keep their word. Severly dissapointed, will not be purchasing from them again.
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Replies (3)0
Replies (3)
Watchily's replyOfficial
17 Sept 2024, 11:55As mentioned on the website, some items are out of stock. Hence the delay in delivery.
We apologize for the delay and inconvenience.
We apologize for the delay and inconvenience.
Watchily's reply17 Sept 2024, 11:55
Official
As mentioned on the website, some items are out of stock. Hence the delay in delivery.
We apologize for the delay and inconvenience.
We apologize for the delay and inconvenience.
K
Kouthar's updateReviewer Update
17 Sept 2024, 12:26It was not marked as out of stock when I purchased it. Infact it was only marked out of stock once you had debited the money from my account. Apart from that, I was advised last week that stock has arrived which to me means that it should have been shipped by Monday. It is now Tuesday and I have still not received any tracking information.
Do not pratonize or try to placate me with " Apoligies for any incovenience" this is more than an inconvenience at this point, it is blatant dishonesty and disregard for customer satisfaction.
Do not pratonize or try to placate me with " Apoligies for any incovenience" this is more than an inconvenience at this point, it is blatant dishonesty and disregard for customer satisfaction.
K
Kouthar's update17 Sept 2024, 12:26
Reviewer Update
It was not marked as out of stock when I purchased it. Infact it was only marked out of stock once you had debited the money from my account. Apart from that, I was advised last week that stock has arrived which to me means that it should have been shipped by Monday. It is now Tuesday and I have still not received any tracking information.
Do not pratonize or try to placate me with " Apoligies for any incovenience" this is more than an inconvenience at this point, it is blatant dishonesty and disregard for customer satisfaction.
Do not pratonize or try to placate me with " Apoligies for any incovenience" this is more than an inconvenience at this point, it is blatant dishonesty and disregard for customer satisfaction.
Watchily's replyOfficial
17 Sept 2024, 22:58Hello!
For further assistance, reply via email. Thanks
For further assistance, reply via email. Thanks
Watchily's reply17 Sept 2024, 22:58
Official
Hello!
For further assistance, reply via email. Thanks
For further assistance, reply via email. Thanks