JR
Jurie R
1 reviews | Active since Feb 2024
23 Jun 2023, 07:36
Not honouring their 30 day return policy
<div>They advertise that they have a 30day return policy , I bought a watch just before ****hersday , not happy with it and battle to return the watch as per their 30 day return Policy. They have no landline numbers , no physically address and when sending e-mails I get the following message: Mailbox disabled, not accepting messages and as such I am stuck with a watch that I don't want . Asked them for their address to courier it myself , but don't want to give it to me</div>
Helpful (0)
Replies (3)0
Replies (3)Watchily's replyOfficial
27 Jun 2023, 14:14Hi, We have contacted you by e-mail. We will take care of your return request and send you the procedure. Regards
Watchily's reply27 Jun 2023, 14:14
Official
Hi, We have contacted you by e-mail. We will take care of your return request and send you the procedure. Regards
JR
Jurie R's updateReviewer Update
27 Jun 2023, 19:51Strange that you only respond after being reviewed on Hello Peter
JR
Jurie R's update27 Jun 2023, 19:51
Reviewer Update
Strange that you only respond after being reviewed on Hello Peter
Watchily's replyOfficial
28 Jun 2023, 09:20We had never received an e-mail from you, but we learned of your request via this review. We sent you an e-mail a few days ago but have not yet received a reply. Could you please get back to us by replying to this e-mail?
Watchily's reply28 Jun 2023, 09:20
Official
We had never received an e-mail from you, but we learned of your request via this review. We sent you an e-mail a few days ago but have not yet received a reply. Could you please get back to us by replying to this e-mail?
