JR
Jurie R

1 reviews | Active since Feb 2024

23 Jun 2023, 07:36

Not honouring their 30 day return policy

<div>They advertise that they have a 30day return policy , I bought a watch just before ****hersday , not happy with it and battle to return the watch as per their 30 day return Policy. They have no landline numbers , no physically address and when sending e-mails I get the following message: Mailbox disabled, not accepting messages and as such I am stuck with a watch that I don't want . Asked them for their address to courier it myself , but don't want to give it to me</div>

0
Replies (3)
Watchily
Watchily's reply27 Jun 2023, 14:14
Official
Hi, We have contacted you by e-mail. We will take care of your return request and send you the procedure. Regards
JR
Jurie R's update27 Jun 2023, 19:51
Reviewer Update
Strange that you only respond after being reviewed on Hello Peter
Watchily
Watchily's reply28 Jun 2023, 09:20
Official
We had never received an e-mail from you, but we learned of your request via this review. We sent you an e-mail a few days ago but have not yet received a reply. Could you please get back to us by replying to this e-mail?