No communication and No assistance

Item: Watchily
Rating: 1
Author: Jo P

No communication or assistance. Logged a return 27 Dec for a watch i received as gift.

Helpful (0)

Replies (3)

Watchily's replyOfficial

17 Jan 2024, 17:32

Hi,

Please note that returns will take between 14 and 30 days, as mentioned on the website. If your package has been returned correctly, it will be processed.

Thank you for your patience

Regards

Watchily's reply17 Jan 2024, 17:32

Official

Hi,

Please note that returns will take between 14 and 30 days, as mentioned on the website. If your package has been returned correctly, it will be processed.

Thank you for your patience

Regards

Jo P's updateReviewer Update

17 Jan 2024, 17:41

How am I supposed to return the watch if I don't even know where to send it?

I've not had the courtesy of a response to any of my messages on either of the platforms I've tried to contact u on.

Jo P's update17 Jan 2024, 17:41

Reviewer Update

How am I supposed to return the watch if I don't even know where to send it?

I've not had the courtesy of a response to any of my messages on either of the platforms I've tried to contact u on.

Watchily's replyOfficial

17 Jan 2024, 17:51

Due to numerous requests, there is a slight delay in processing,

It is also possible that your e-mail has been lost in spam.

We'll send you an e-mail with the information you need to return your order.

Thank you for your patience

Regards

Watchily's reply17 Jan 2024, 17:51

Official