1 reviews | Active since Sept 2024
I'm not patient anymore.
Order a watch on there website on Friday 23 Aug. Website stated that "Limited inventory, place order now before we run out of stock !" So i placed the order and even paid a R100 tip.
On Tuesday 27 Aug morning at 9:45am I emailed them to find out if I can collect the order as this would save time and delivery fees. I was anyway off work that day.
No replay. At 13:14 I emailed again saying that they must stuck to the delivery as I was under the impression they will not get back to me on that day.
At 13:24 I received an email say the Following.
Hello,
We're sorry for the long wait,
Due to high demand, the model you have chosen is out of stock. New stock will arrive in a few days.
Your parcel will be delivered shortly
Thank you for your patience.
So this is where I got really disappointed. How can you expect a customer to purchase your products and don't have stock? Although the website said Limited stock.
On 28 Aug at 17:34 I emailed again asking the following.
Good day Carolina.
Hope you are well.
Do you have an ETA as to when you will receive your stock?
Kind regards.
Only to receive a replay on Thursday 29 Aug at 12:30 saying:
Hello, We apologize about the delay. We just waiting for stock to arrive. As soon as we receive your parcel will be sent out immediately.
Thank you for your patience.
To be honest, I'm not patient anymore.
I'm on the brink of cancelling this order as they are misleading us.
I could have bought the same watch from a different website for R500 less.
Please Watchly catch a wakeup. You cant mislead the public like that. Update your website when you are out of stock.
We apologize about the delay.
We just waiting for stock to arrive.
We have rep**** to all your messages and kept you updated, reassuring your order will be sent out asap.
Welcome to reply to our email for further assistance.
Thank you for your patience.
We apologize about the delay.
We just waiting for stock to arrive.
We have rep**** to all your messages and kept you updated, reassuring your order will be sent out asap.
Welcome to reply to our email for further assistance.
Thank you for your patience.
