False advertising!

I ordered two screen protector and the advert shows how easy it was to apply. I received the order in good time. I tried the one for my Galaxy S23 Ultra and I am extremely unhappy with it. Its nothing like the video at all. 1.) The instructions are terrible. There is no dust removal slip as mentioned. 2.) There are steps that are not mentioned like the plastic covering on each side of the protector that need to be pulled off manually. 3.) Once I was able to place the screen protector on the phone, I see it has a visible circle over the are where the fingerprint scanner is that can be seen when the screen is on. This is highly annoying. 4.) The phone does not recognise my fingerprint with this screen protector on. I send and email, tried the Instagram and Facebook chats and even gave a 1 star rating on their survey email with my reasoning as above. They flatly ignore you so you can't even request a refund. At least I have enough proof to log a dispute with my bank.